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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information

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Privacy Policy

Hotel Century Plaza is committed to protecting your privacy and ensuring the security of your personal information.

Last updated: October 2025

1. Information We Collect

We collect information you provide directly to us, such as when you make a reservation, create an account, or contact us. This includes your name, email address, phone number, address, payment information, and preferences. We also automatically collect certain information when you use our website, including IP address, browser type, and usage data.

2. How We Use Your Information

We use your information to provide and improve our services, process reservations and payments, communicate with you about your stay, send promotional materials (with your consent), comply with legal obligations, and protect our rights and property. We may also use aggregated data for analytics and business insights.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and booking platforms. We may also disclose information when required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Guest records are typically maintained for tax and accounting purposes as required by law.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of promotional communications and request that we limit the use of your data. For guests in certain jurisdictions, additional rights may apply under local privacy laws.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable laws.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

Data Protection Officer

For privacy-related inquiries or to exercise your rights under applicable privacy laws.

centuryplaza111@gmail.com

Contact for Privacy Concerns

Have questions about how we handle your personal information?

🔒 Your Trust is Sacred to Us

Just as Varanasi is a sacred place of trust and devotion, we treat your privacy with the utmost respect and security. Your personal information is protected with the same care we provide to our guests during their stay.